Return & Exchange Policy

At NAAREE By VV Sisters, customer satisfaction is our priority. We carefully inspect every piece before dispatch. Please read our return policy below.

Returns

Due to hygiene reasons and the delicate nature of jewellery, we do not accept returns for change of mind, personal preference, or incorrect selection.

Exchanges

Exchanges are accepted only if:

• You receive a damaged or defective product.
• You receive the wrong item.

Any exchange request must be made within 48 hours of receiving your order, along with clear photos of the product and packaging.

Conditions for Exchange

The product must:

• Be unused and unworn.
• Be returned in its original packaging.
• Include all tags, accessories, and invoices.

Items that show signs of wear, damage caused after delivery, or missing packaging will not be eligible for exchange.

Refunds

Refunds are processed only if a replacement is unavailable or cannot be provided. Approved refunds will be issued to the original payment method within 5–7 business days after inspection.

Cancellation Policy

Orders can be cancelled only before they are shipped. Once dispatched, orders cannot be cancelled.

Contact Us

For any return or exchange requests, please contact our customer support team with your order number and relevant details. We will be happy to assist you.